Communication · Piece 2

Non-Verbal Communication: Connecting When Words Are Hard

As dementia progresses, words often become harder to find — for them, and for you. But most communication was never really about words in the first place. This guide covers simple, practical ways to stay connected when speech isn't the easiest way through anymore.

Verified July 2026 · Alzheimer's Society

Why this matters

Most communication between any two people is non-verbal anyway — tone, face, posture, timing. As finding words gets harder, the person you care for leans on this even more. They'll also read your body language closely, sometimes picking up on tension or rushing before you've even said a word.

Reading what they're telling you

Watch for the signs, not just the words:

😟

Distress

Frowning, pulling away, restless hands, a tense jaw

🙂

Comfort

Relaxed shoulders, steady eye contact, a soft voice

😐

Boredom

Looking away, fidgeting, going quiet mid-conversation

👉

A need

Pointing, reaching, or looking repeatedly at something

Making your own body language work for you

The single most useful habit

Before speaking, pause and check your own face and posture match what you're about to say. It feels a little forced at first — that's normal, and it gets easier.

Touch and gestures

A hand on the arm, a gentle pat, or holding hands can offer real comfort — but not everyone wants to be touched, especially if they feel disoriented. Watch for pulling away, and follow their lead.

Simple gestures fill gaps well: pointing at a drink, miming eating, a thumbs up or a nod. Visual prompts — photos, cue cards, pointing at an object — often work better than a string of words.

If they switch to a different language

Some people revert to their first language as dementia progresses, even if they haven't used it in years. If you don't speak it, this can be confusing for both of you — a reassuring tone and gentle touch still get the message across even when the words don't.

What to do next

  1. Notice what already works, and do more of it — every relationship develops its own shorthand
  2. Slow down before a conversation, rather than mid-way through one
  3. If communication has changed suddenly, mention it to the GP — it can flag other things worth checking
  4. Be patient with yourself too — this is genuinely hard, not a skill you're failing to have
Related

Start Here Guide

If you're newer to caring, this covers the basics of adjusting to a diagnosis and what support is out there.

Sources

  1. Alzheimer's Society — Non-verbal communication and dementia
  2. Alzheimer's Society — How non-verbal communication can bring comfort when words fail

Checked against these sources in July 2026.

This guide is general information, not medical advice. If communication changes suddenly or significantly, speak to the GP or the person's care team — it can sometimes signal something else worth checking.